Shipping information
Shipping with Care, From My Studio to Your Table
At Martha’s Plates, every order is personal. I treat it with the same care and attention I give to each handmade piece I create. Since every item in this farewell collection is crafted and packed with love, I want to make sure it reaches you safely, just as it left my hands.
Processing Time
Preparing Your Order:
Please allow 1–3 business days for me to prepare your order.
Each plate, bowl, or mug is carefully inspected, wrapped, and boxed with care to ensure it arrives in perfect condition.
Shipping Time
On Its Way to You:
Once your order has been packed, it will be shipped directly to your door.
Please allow 6–10 business days for delivery, depending on your location.
I work with trusted carriers to make sure your ceramics arrive safely and on time.
Shipping Costs
Complimentary Shipping:
I’m happy to offer free shipping on all orders within the UK.
It’s my way of saying thank you for supporting my handmade farewell collection.
Tracking Your Order
Peace of Mind:
As soon as your order is shipped, you’ll receive a confirmation email with a tracking number, so you can follow your package all the way to your doorstep.
International Shipping
Worldwide Delivery:
If you're outside the countries listed above and would love to own a piece from my collection, I’m happy to ship it to you.
International shipping times and costs vary depending on your location — feel free to reach out before placing your order.
Need Assistance?
If you have any questions or concerns about your order, I’m always here to help.
Please email me at support@marthas-plates.com, and I’ll do everything I can to make sure your experience is smooth, personal, and worry-free.
Thank You for Your Patience and Support
Your support means the world to me.
Thank you for giving one of my handmade pieces a home — I’m honored to craft something special just for you.
And thank you for your patience as I take the time to make sure everything is just right.